Reference

Terms for Using 6ba in India

These Terms & Conditions explain how your 6ba account, wallet, lobby access and support requests are handled before you open an account.

India account rulesUPI wallet termsPaytm and PhonePeLocal law applies
6ba Terms for Using 6ba in India
TERM QUERIES

Three Ways to Ask About Terms

Questions about these Terms & Conditions should come through the contact paths listed inside your account area, because that lets us match your query to the right wallet, login and device records.

Account help inbox Use the in-account help inbox for questions about acceptance of these Terms & Conditions, account closure, login records or disputed restrictions. We attach your message to your profile so the reply can refer to the correct account history.
Wallet query channel For UPI, Paytm, PhonePe or Google Pay settlement questions linked to the terms, share the transaction reference shown by your payment app. We compare it with wallet records before giving a status or next step.
Security contact route If you believe your account terms were breached by unauthorised access, contact us through the security route in your profile. We may freeze sensitive actions while we check device, login and withdrawal records.
POLICY HANDLING

Six Controls Behind These Terms

Our Terms & Conditions are written to connect account use with practical controls: data handling, cookie use, wallet checks, login security, record retention and correction requests.

Data tied to account use

We collect account, contact, device and payment details only where they relate to these Terms & Conditions, such as login control, wallet settlement, identity checks, dispute handling or support replies connected with your account.

Cookie choices and logs

Cookies and similar tools help us remember sessions, detect unusual access and keep your account area working under these terms. Where choices are available, you can adjust them through your device or browser settings.

Account security checks

We may ask for extra verification when login patterns, withdrawal requests or payment references do not match normal account activity. These checks support the Terms & Conditions and may delay certain actions until records are matched.

Retention of term records

We keep acceptance logs, transaction references, support chats and security records for as long as needed to manage account obligations, resolve disputes, meet legal duties and explain decisions made under these Terms & Conditions.

Requests for changes

If your account details are wrong, ask support to correct them from inside your profile. We may request proof before changing names, contact details or wallet references that affect your rights under these terms.

Policy contact trail

Every terms-related query should include your account identifier and the issue you want checked. Clear references help us locate the right record without asking you to repeat personal or payment details.

Questions About 6ba Terms

This section answers common questions about how the Terms & Conditions apply to your account, payments, access, data and support requests. It is not a substitute for the full terms, but it explains how we apply key clauses in day-to-day account handling for India.

You accept them when you create an account, keep using the account area, make a wallet transaction or request support linked to your profile. If you disagree with any term, pause account use and contact us.

Yes, the terms may change when account processes, legal requirements or payment handling change. Updated wording will appear on this page or in the account area, and continued use means you accept the revised version.

Access and eligibility depend on local law and are available where local law permits. If your location, payment method or account activity creates a legal or security concern, we may restrict access while checks are completed.

UPI, Paytm, PhonePe and Google Pay transactions must be made from payment accounts you are allowed to use. We may verify references, reject mismatched details or hold withdrawals until account and wallet records align.

You can ask us to correct account details that are inaccurate, such as contact data or wallet references. We may require proof before making changes that affect security, withdrawals or obligations under these Terms & Conditions.

Restrictions may apply if we detect unauthorised access, false details, mismatched payment records, breach of these terms or activity that conflicts with local law. Support can explain the status after checking your account records.

Use the support route inside your account and describe the clause, transaction or restriction you want checked. Include dates and references, but never share passwords, one-time codes or private banking screenshots.